:root{--bg: #f4f5f7;--surface: #ffffff;--surface-elevated: #ffffff;--text: #1f2328;--text-secondary: #57606a;--text-muted: #8b949e;--border: #e6e8eb;--border-strong: #d0d7de;--accent: #4f46e5;--accent-contrast: #ffffff;--accent-darker: #3a32c4;--accent-soft: rgba(79, 70, 229, .12);--accent-glow: rgba(79, 70, 229, .22);--error: #d92d20;--shadow-xs: 0 1px 2px rgba(15, 23, 42, .04);--shadow-sm: 0 1px 3px rgba(15, 23, 42, .06), 0 1px 2px rgba(15, 23, 42, .04);--shadow-md: 0 4px 16px rgba(15, 23, 42, .08);--shadow-lg: 0 12px 32px rgba(15, 23, 42, .14);--radius-xs: 6px;--radius-sm: 10px;--radius-md: 18px;--radius-lg: 24px;--radius-full: 999px;--bubble-radius: 18px;--bubble-radius-tip: 4px;--font-sans: -apple-system, BlinkMacSystemFont, "Segoe UI", "Hiragino Sans", "Hiragino Kaku Gothic ProN", "Noto Sans JP", Meiryo, system-ui, sans-serif;--font-size-msg: 14.5px;--line-height-msg: 1.6}*{box-sizing:border-box}html,body,#suzanoh-chat-root{margin:0;padding:0;height:100%;font-family:var(--font-sans);background:var(--bg);color:var(--text);-webkit-text-size-adjust:100%;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}html,body{width:100%;overflow:hidden}#suzanoh-chat-root{position:fixed;top:0;left:0;right:0;width:100%;height:var(--app-height, 100dvh);display:flex;flex-direction:column;padding-top:env(safe-area-inset-top,0);padding-left:env(safe-area-inset-left,0);padding-right:env(safe-area-inset-right,0)}.app{display:flex;flex-direction:column;flex:1;min-height:0;position:relative}.header{display:flex;align-items:center;gap:14px;padding:12px 18px;background:linear-gradient(135deg,var(--accent) 0%,var(--accent-darker) 100%);color:var(--accent-contrast);box-shadow:var(--shadow-sm);position:relative;z-index:1;letter-spacing:.005em}.header-avatar-wrap{position:relative;width:40px;height:40px;display:flex;align-items:center;justify-content:center;flex-shrink:0}.pulse-ring{position:absolute;top:-3px;right:-3px;bottom:-3px;left:-3px;border-radius:50%;border:2px solid rgba(255,255,255,.4);animation:header-pulse 2.4s ease-out infinite;pointer-events:none}.pulse-ring-delayed{animation-delay:1.2s}@keyframes header-pulse{0%{transform:scale(.95);opacity:.7}to{transform:scale(1.45);opacity:0}}.header-status-dot{position:absolute;right:-2px;bottom:-2px;width:11px;height:11px;border-radius:50%;border:2px solid var(--accent-darker);box-shadow:0 0 0 1px #0000000d;z-index:2}.header-status-dot.online{background:#22c55e}.header-status-dot.offline{background:#9ca3af}.header-text{display:flex;flex-direction:column;min-width:0}.header .bot-name{font-weight:600;font-size:15.5px;line-height:1.2;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.header-subtitle{font-size:12px;opacity:.82;margin-top:2px;line-height:1.2}.avatar-frame{border-radius:50%;background:#fffffffa;flex-shrink:0;display:flex;align-items:center;justify-content:center;overflow:hidden;box-shadow:0 1px 3px #0f172a1a}.avatar-frame.avatar-md{width:36px;height:36px}.avatar-frame.avatar-sm{width:28px;height:28px}.avatar-frame .avatar{width:100%;height:100%;object-fit:cover}.avatar-frame .avatar-fallback{font-weight:700;color:var(--accent);-webkit-user-select:none;user-select:none;letter-spacing:0}.avatar-md .avatar-fallback{font-size:16px}.avatar-sm .avatar-fallback{font-size:13px}.row-assistant .avatar-frame{background:var(--surface);border:1px solid var(--border);box-shadow:var(--shadow-xs)}.row-assistant .avatar-frame .avatar-fallback{color:var(--text-secondary)}.messages{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain;padding:20px 18px 24px;display:flex;flex-direction:column;gap:14px;scroll-behavior:smooth}@media (min-width: 768px){.messages{padding-left:max(18px,calc((100% - 760px)/2));padding-right:max(18px,calc((100% - 760px)/2))}}.row{display:flex;align-items:flex-start;gap:8px;animation:message-in .28s cubic-bezier(.2,.7,.2,1)}@keyframes message-in{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}.row-assistant{justify-content:flex-start}.row-user{justify-content:flex-end}.bubble{max-width:min(calc(100% - 48px),560px);padding:10px 14px;border-radius:var(--bubble-radius);line-height:var(--line-height-msg);white-space:pre-wrap;word-break:break-word;font-size:var(--font-size-msg)}.bubble.assistant{background:var(--surface);color:var(--text);border:1px solid var(--border);border-top-left-radius:var(--bubble-radius-tip);box-shadow:var(--shadow-xs)}.bubble.user{background:var(--accent);color:var(--accent-contrast);border-top-right-radius:var(--bubble-radius-tip);box-shadow:var(--shadow-xs)}.bubble.typing{display:inline-flex;align-items:center;gap:5px;padding:12px 16px}.bubble.typing .dot{width:7px;height:7px;border-radius:50%;background:var(--text-muted);display:inline-block;animation:typing-bounce 1.3s ease-in-out infinite}.bubble.typing .dot:nth-child(2){animation-delay:.15s}.bubble.typing .dot:nth-child(3){animation-delay:.3s}@keyframes typing-bounce{0%,60%,to{transform:translateY(0);opacity:.4}30%{transform:translateY(-6px);opacity:1}}.composer{padding:12px 14px calc(12px + env(safe-area-inset-bottom,0));background:var(--bg)}.composer-inner{display:flex;align-items:flex-end;gap:6px;max-width:760px;margin:0 auto;background:var(--surface);border:none;border-radius:24px;padding:6px 6px 6px 16px;box-shadow:var(--shadow-md);transition:box-shadow .15s ease}.composer-inner:focus-within{box-shadow:var(--shadow-lg)}.composer textarea{flex:1;resize:none;padding:9px 0;font:inherit;font-size:16px;color:var(--text);background:transparent;border:none;outline:none;min-height:24px;max-height:140px;line-height:1.5}.composer textarea::placeholder{color:var(--text-muted)}.composer textarea:disabled{color:var(--text-muted);cursor:not-allowed}.send-btn{flex-shrink:0;width:34px;height:34px;padding:0;border:none;border-radius:50%;background:var(--accent);color:var(--accent-contrast);display:inline-flex;align-items:center;justify-content:center;cursor:pointer;transition:background .15s ease,opacity .15s ease,transform .06s ease;box-shadow:0 1px 2px var(--accent-glow)}.send-btn:hover:not(:disabled){opacity:.92}.send-btn:active:not(:disabled){transform:scale(.94)}.send-btn:disabled{background:#d8dde2;color:#fff;cursor:not-allowed;box-shadow:none}.send-btn:focus-visible{outline:2px solid var(--accent);outline-offset:2px}.status-banner{padding:10px 16px;text-align:center;font-size:13px;color:var(--text-secondary);background:var(--surface);border-top:1px solid var(--border)}.toast{position:fixed;left:50%;bottom:calc(80px + env(safe-area-inset-bottom,0));transform:translate(-50%);background:#14171ceb;color:#fff;padding:10px 16px;border-radius:var(--radius-md);font-size:13.5px;z-index:100;max-width:90vw;box-shadow:var(--shadow-md);animation:toast-in .25s ease-out}@keyframes toast-in{0%{opacity:0;transform:translate(-50%,8px)}to{opacity:1;transform:translate(-50%)}}.fullscreen-error{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;padding:32px 28px;text-align:center;gap:10px}.fullscreen-error h1{font-size:18px;margin:0;font-weight:600;color:var(--text)}.fullscreen-error p{color:var(--text-secondary);margin:0;font-size:14px;line-height:1.55}.fullscreen-error .retry{margin-top:18px;padding:10px 22px;font:inherit;font-weight:600;font-size:14px;border:none;border-radius:var(--radius-lg);background:var(--accent);color:var(--accent-contrast);cursor:pointer;box-shadow:0 1px 2px var(--accent-glow)}.fullscreen-error .retry:hover{opacity:.93}.assistant-blocks{display:flex;flex-direction:column;gap:8px;min-width:0;flex:1}.qr-block{display:flex;flex-direction:column;gap:6px}.qr-options{display:flex;flex-wrap:wrap;gap:6px;margin-top:2px}.qr-option{font-family:inherit;font-size:13.5px;line-height:1.3;padding:7px 14px;border-radius:var(--radius-full);border:1px solid var(--accent);background:var(--surface);color:var(--accent);cursor:pointer;transition:background .15s ease,color .15s ease,transform .05s ease}.qr-option:hover:not(:disabled){background:var(--accent-soft)}.qr-option:active:not(:disabled){transform:translateY(1px)}.qr-option:disabled{opacity:.45;cursor:default}.carousel{display:flex;gap:10px;overflow-x:auto;overflow-y:hidden;scroll-snap-type:x mandatory;scrollbar-width:thin;padding-bottom:4px;max-width:100%}.carousel::-webkit-scrollbar{height:6px}.carousel::-webkit-scrollbar-thumb{background:var(--border-strong);border-radius:3px}.carousel-card{flex:0 0 220px;scroll-snap-align:start;display:flex;flex-direction:column;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-md);overflow:hidden;box-shadow:var(--shadow-xs)}.carousel-image-button{display:block;padding:0;border:0;background:transparent;cursor:pointer;width:100%;aspect-ratio:20 / 13;overflow:hidden}.carousel-image-button:disabled{cursor:default}.carousel-image{width:100%;height:100%;object-fit:cover;display:block}.carousel-body{padding:10px 12px;display:flex;flex-direction:column;gap:4px;flex:1}.carousel-subtitle{font-size:11px;color:var(--text-muted);text-transform:uppercase;letter-spacing:.04em}.carousel-title{font-size:14px;font-weight:700;color:var(--text);line-height:1.4}.carousel-description{font-size:12.5px;color:var(--text-secondary);line-height:1.45;display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden}.carousel-price{font-size:13px;font-weight:600;color:var(--text);margin-top:auto}.carousel-button{font-family:inherit;font-size:13px;line-height:1;padding:10px 12px;border:0;border-top:1px solid var(--border);background:var(--surface);color:var(--accent);cursor:pointer;font-weight:600;transition:background .15s ease}.carousel-button:hover:not(:disabled){background:var(--accent-soft)}.carousel-button:disabled{opacity:.45;cursor:default}.header-call-btn{margin-left:auto;flex-shrink:0;width:36px;height:36px;border-radius:50%;border:1px solid rgba(255,255,255,.35);background:#ffffff24;color:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer}.header-call-btn:hover{background:#ffffff42}.call-panel{position:absolute;top:0;right:0;bottom:0;left:0;z-index:30;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:22px;padding:24px 20px calc(24px + env(safe-area-inset-bottom));background:var(--bg)}.call-status{text-align:center}.call-bot-name{font-size:18px;font-weight:700;color:var(--text)}.call-state-label{margin-top:4px;font-size:13px;color:var(--text-secondary)}.call-waveform{display:flex;align-items:center;gap:6px;height:46px}.call-wave-bar{width:6px;height:42px;border-radius:3px;background:var(--accent);transform-origin:center;transform:scaleY(.15);transition:transform 90ms linear}.call-caption{min-height:64px;max-height:34vh;overflow-y:auto;width:min(100%,560px);display:flex;justify-content:center}.call-bubble{background:var(--surface);border:1px solid var(--border);border-radius:18px;padding:12px 16px;font-size:14.5px;line-height:1.6;color:var(--text);white-space:pre-wrap;word-break:break-word;box-shadow:0 1px 3px #0f172a0f}.call-chips{display:flex;flex-wrap:wrap;gap:8px;justify-content:center;width:min(100%,560px)}.call-chip{font-family:inherit;font-size:13.5px;padding:8px 14px;border-radius:999px;border:1px solid var(--accent);color:var(--accent);background:var(--surface);cursor:pointer}.call-chip:hover{background:var(--accent);color:var(--accent-contrast)}.call-ending-soon{font-size:12.5px;color:var(--text-secondary)}.call-controls{display:flex;gap:18px}.call-ctl{font-family:inherit;display:flex;flex-direction:column;align-items:center;gap:6px;min-width:76px;padding:12px 16px;border-radius:16px;border:1px solid var(--border);background:var(--surface);color:var(--text);font-size:12px;cursor:pointer}.call-ctl:disabled{opacity:.5;cursor:default}.call-ctl.mute.active{background:var(--text);color:var(--surface);border-color:var(--text)}.call-ctl.end{background:#d92d20;border-color:#d92d20;color:#fff}.cv-card{max-width:min(calc(100% - 48px),320px);display:flex;flex-direction:column;gap:10px;padding:12px 14px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-md);box-shadow:var(--shadow-xs)}.cv-card-title{font-size:14px;font-weight:700;color:var(--text);line-height:1.4;word-break:break-word}.cv-card-button{font-family:inherit;font-size:13px;line-height:1.3;padding:10px 14px;border:0;border-radius:var(--radius-md);background:var(--accent);color:var(--accent-contrast);cursor:pointer;font-weight:600;transition:opacity .15s ease}.cv-card-button:hover:not(:disabled){opacity:.92}.cv-card-button:disabled{opacity:.45;cursor:default}